PRIVACY POLICY
1. Introduction
At Freeway Fliers (“we”, “our”, “us”), accessible via freewayfliers.com, we are firmly committed to maintaining the privacy, confidentiality, and security of your personal data. This Privacy Policy outlines our data handling practices in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We recognize the importance of protecting your personal information and are steadfast in prioritizing transparency, accountability, and respect for your privacy rights.
2. Scope of This Policy & Data Controller
This Privacy Policy applies to all visitors, users, and others who access or use the services provided through our website, freewayfliers.com (“Site”), and describes how we collect, use, share, and safeguard your information. Freeway Fliers is the Data Controller for any personal data processed in connection with your use of this Site.
3. Categories of Data We Process
We may collect and process the following categories of personal data in the course of providing our services to you:
a. Usage Data
Information regarding how you interact with freewayfliers.com, including browser type and version, IP address, geographical location, referral source, length of visit, page views, site navigation patterns, and session data.
b. Account Data
Details that you provide when creating an account with us, such as your full name, email address, postal address, and phone number.
c. Profile Data
Preferences, purchase history, behavioral insights, saved items, search history, and feedback you provide, which help personalize your experience on our platform.
d. Communication Data
Records of communications you have with us, including support inquiries, email interactions, live chat transcripts, or other contact history.
e. Technical Data
Device information used to access our Site, including device identifiers, operating system details, system configurations, and browser specifications.
f. Transaction Data
Payment information (excluding full credit card details, which are processed by secure, third-party providers), transaction history, and associated delivery and billing information.
g. Preference Data
Your stated or inferred marketing preferences, including newsletter opt-ins, product interests, and notification settings.
4. Legal Bases for Processing
We only process your personal data when we have a lawful basis to do so, including:
– Consent: Where you have given express permission for us to use your personal data for specific purposes.
– Contractual Necessity: To perform our contract with you or to take pre-contractual steps at your request.
– Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
– Legitimate Interest: Where processing is necessary for our legitimate interests and does not unduly affect your interests or fundamental rights.
5. Your Rights
Under applicable laws, you are entitled to the following rights:
– Right of Access: Obtain confirmation of whether your personal data is processed and access to such data.
– Right to Rectification: Correct inaccuracies or incomplete personal data.
– Right to Erasure: Request deletion of your personal data where legally permissible.
– Right to Restriction: Limit our processing of your personal data under certain circumstances.
– Right to Data Portability: Receive your personal data in a structured, machine-readable format and transmit it to another controller.
– Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
– Right to Withdraw Consent: Revoke consent at any time without affecting the lawfulness of prior processing.
– Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights under the CCPA.
To exercise any of the above rights, please contact us at [email protected].
6. Security Measures
We implement robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit and at rest, role-based access controls, secure server hosting, routine backups, firewall and intrusion detection systems, employee privacy training, and regular audits of our data handling practices.
7. International Data Transfers
Your information may be transferred to and processed in countries outside of your jurisdiction, including countries that may not have data protection laws equivalent to those in your own country. Where applicable, we rely on appropriate safeguards, including Standard Contractual Clauses approved by the European Commission and other lawful mechanisms, to ensure that your data is afforded an adequate level of protection.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including satisfying legal, accounting, or reporting requirements. Generally:
– Usage Data: Retained for up to 24 months for analytics.
– Account Data: Retained as long as your account is active and up to 5 years thereafter.
– Profile & Preference Data: Retained for up to 3 years following your last interaction with the Site.
– Transaction Data: Retained for up to 7 years for tax and legal compliance.
– Communication Data: Retained for up to 5 years depending on the nature of the inquiry.
9. Cookie Policy
We use cookies and similar technologies to provide, analyze, secure, and personalize our Site. Cookies fall into the following categories:
– Essential Cookies: Required for Site functionality and security.
– Functional Cookies: Enhance user experience (e.g. remembering preferences).
– Analytics Cookies: Provide insights into user behavior to improve the Site.
– Performance Cookies: Measure performance and optimize platform speed.
10. Cookie Management & Compliance
You may manage your cookie preferences via our cookie consent banner or through your browser settings. Under GDPR and CCPA, you have the right to opt out of non-essential cookies, including those used for analytics or targeting purposes.
We honor Do Not Track (DNT) signals and recognize Global Privacy Control where supported by your browser.
11. Children’s Privacy
We do not knowingly collect personal data from children under the age of 13. If you are a parent or guardian and believe that your child has provided information without your consent, please contact us at [email protected] so we may promptly delete such data.
12. Policy Updates
We may revise this Privacy Policy from time to time to reflect changes in legal, technological, or operational frameworks. Any updates will be communicated through a prominent notice on freewayfliers.com and will remain available for your review. Continued use of the Site following changes indicates your acceptance of those updates.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our processing of your personal data, please contact us at:
Email: [email protected]
Website: https://freewayfliers.com
We are committed to protecting your privacy and complying with all applicable data protection laws, including GDPR and CCPA. Should you wish to raise a concern about our data handling practices, please do not hesitate to reach out.